Grosvenor Casinos

Our Sports Book Rules and general terms apply to sports bets. A wager is valid only when our systems confirm acceptance and we have received payment. You cannot change or cancel a wager after we accept it. We may refuse any wager in whole or in part at our discretion and change betting limits and offerings. We may set game- or sport-specific minimum and maximum stakes and maximum winnings regardless of stake. Regulatory and safer-gambling obligations may also require account or wager limits.

Where there is reasonable evidence or suspicion of rigging or manipulation, questioned integrity, reported unusual betting patterns or attempted fraud, we suspend relevant event offerings and void relevant wagers. If fraudulent or unlawful conduct affecting an event is established, we void bets on that event placed by identified misusers of non-public information or people we reasonably consider connected with them or the manipulation.

Errors affecting wagers include interruptions, game malfunctions, misstated odds or terms, materially wrong market prices, incorrect participants, inaccurate in-play scores, mistaken or late acceptance, delayed live coverage and settlement or winnings-distribution mistakes. We void error-affected wagers and winnings or bonuses not otherwise due because of the error, even if credited. We reverse requested but unprocessed withdrawals and may suspend markets while an error persists.

We temporarily suspend payment while investigating potentially erroneous winnings. If they are not erroneous, we pay or credit them. Otherwise, we do not pay them. You must promptly repay erroneous winnings already withdrawn, and we may deduct an equivalent amount from money we owe you.

We settle a void bet at odds of 1.00. An accumulator remains valid if an included match or event is void. We may declare bets wholly or partly void for errors or significantly incorrect market odds, ambiguous criteria, technical problems that would otherwise have prevented acceptance, influence or syndicate betting, criminally affected results, public announcements significantly altering odds, regulatory breaches or cessation of services in the bet's jurisdiction. This can apply whether or not the event is settled.

We may void bets on markets left open incorrectly, pre-match bets accepted after the start and live bets at incorrect odds because of delayed coverage or a wrong score. This also applies to bets placed after a relevant outcome or contributing event has happened, or after an outcome can no longer influence scoring following withdrawal, disqualification, cancellation or a format change.

We prohibit accumulators with potentially related outcomes unless placed through our in-event combination functionality or explicitly offered as a specific offering. If we accept one, we may void correlated parts whose odds do not reflect that relationship.

Our bets remain valid after venue or surface changes unless sport-specific rules say otherwise or an event moves to a participating team's regular home venue. Official fixture lists determine Home and Away, while neutral-venue bets remain valid regardless of display order or labelling.

For our time-based markets, within the first 30 minutes ends at 29 minutes 59 seconds. Between 10 and 20 minutes runs from 10 minutes through 19 minutes 59 seconds. Unless the offer or sport-specific rules say otherwise, a non-integer duration market requires completion of the next full integer duration, so Over 88.5 minutes requires 89 full minutes. Our record-breaking bets require the listed occurrence to be fully accomplished. Equalling a record does not count, and only that occurrence determines settlement.